Brand Experience & Customer Service Associate

Banana Republic; Long Beach (CA); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Generous PTO

Volunteer hours

401(k) with match

Employee stock purchase plan

Medical, dental, vision insurance

Descripción de la vacante

Banana Republic is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products, deliver exceptional service, and collaborate with leadership to provide an omni-channel experience that drives loyalty and sales.

You will work to maintain a welcoming environment, promote loyalty programs, and support floor operations. The role requires excellent communication, adaptability, and a customer-first mindset in a fast-paced retail setting.

Formación

• Excellent customer service and brand advocacy.
• Strong communication and teamwork.
• Retail experience preferred.
• Willing to work flexible shifts including evenings and weekends.

Responsabilidades

• Assist customers with product knowledge and omni-channel experiences.
• Promote loyalty programs to customers.
• Drive sales with suggestive selling.
• Maintain a neat, organized sales floor.
• Support store operations on cash wrap and stockroom.
• Handle customer interactions professionally.

Conocimientos

Good communicator

Customer-focused

Retail experience

Problem solver

Flexible schedule

Tech savvy

Lift up to 30 lbs

Descripción del empleo

Banana Republic is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products, deliver exceptional service, and collaborate with leadership to provide an omni-channel experience that drives loyalty and sales.

You will work to maintain a welcoming environment, promote loyalty programs, and support floor operations. The role requires excellent communication, adaptability, and a customer-first mindset in a fast-paced retail setting.