Brand Experience Associate - Fashion Retail & Discounts

Gap Inc.; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy in Winston-Salem, NC is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers about products, loyalty programs, and use an omni-channel approach to connect with shoppers.

Join a fast-paced team where you’ll engage with customers, support sales floor operations, and help meet store goals through proactive service and collaboration with leadership.

Qualifications

• Customer-focused service provider on and off sales floor.
• Able to work flexible schedule including holidays and weekends.
• Able to lift up to 30 lbs and move around store.
• Strong communication with customers and team.

Responsibilities

• Consistently treat customers and colleagues with respect to contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omni-channel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Tech literacy

Tools

POS systems

Job description

Old Navy in Winston-Salem, NC is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers about products, loyalty programs, and use an omni-channel approach to connect with shoppers.

Join a fast-paced team where you’ll engage with customers, support sales floor operations, and help meet store goals through proactive service and collaboration with leadership.