Brand Associate — Fashion & Customer Experience

Old Navy; Encinitas (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers and deliver a best-in-class shopping experience. You’ll educate customers about products, loyalty programs, and use omni-channel tools to assist and inspire wardrobe choices.

You will work with leadership to meet personal and store goals, support all store areas, and maintain an inviting, organized environment while delivering outstanding customer service.

Qualifications

• Proven customer service experience in retail.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Flexible schedule including holidays, evenings, weekends.
• Comfort with using retail technology and POS systems.

Responsibilities

• Provide excellent customer service to drive loyalty and sales.
• Educate customers about loyalty programs and promotions.
• Engage with customers to meet individual and store goals.
• Utilize omni-channel tools to enhance the shopping experience.
• Assist across sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a clean and organized work area.
• Handle customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Retail experience

Flexibility

Teamwork

Retail technology

Tools

POS systems

Job description

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers and deliver a best-in-class shopping experience. You’ll educate customers about products, loyalty programs, and use omni-channel tools to assist and inspire wardrobe choices.

You will work with leadership to meet personal and store goals, support all store areas, and maintain an inviting, organized environment while delivering outstanding customer service.