Brand Experience Associate — Fashion Retail

Old Navy; Greenville (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k)

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers and provide an outstanding service experience. You will educate, inform and inspire customers, using knowledge of products to wardrobe and upsell across channels with leadership collaboration.

You’ll contribute to a best-in-class customer experience, support stock and sales floor operations, and maintain a clean, organized store environment while meeting personal and store goals.

Qualifications

• Customer-focused service professional with a welcoming demeanor.
• Strong communication skills to connect with customers and teammates.
• Experience working in a fast-paced retail environment.
• Ability to collaborate with leadership and deliver the best customer experience.
• Problem solver who adapts quickly to changing store needs.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel tools to enhance the shopping experience.
• Support store operations on the sales floor, fitting room, and cash wrap.
• Keep a neat, organized work area and handle issues professionally.

Skills

Customer service

Communication

Retail experience

Team collaboration

Problem solving

Adaptability

Job description

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers and provide an outstanding service experience. You will educate, inform and inspire customers, using knowledge of products to wardrobe and upsell across channels with leadership collaboration.

You’ll contribute to a best-in-class customer experience, support stock and sales floor operations, and maintain a clean, organized store environment while meeting personal and store goals.