Brand Associate - Fashion Retail & Customer Experience

Old Navy

Myrtle Beach (SC)

On-site

USD 26,000 - 32,000

Full time

8 days ago
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Benefits offered by this job

Merchandise discount
Paid time off
Volunteer hours
401(k) with match
Employee stock purchase plan
Medical/dental/vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional, omni-channel shopping experience. You will educate customers, assist with product choices, and support sales goals across the store.

You’ll work with a team to maintain a welcoming environment, promote loyalty programs, and ensure a clean, organized space while assisting customers on the floor, fitting room, and at the cash wrap.

Qualifications

  • Excellent customer service and communication skills.
  • Ability to educate customers about products and loyalty programs.
  • Able to thrive in a fast-paced retail environment.
  • Willingness to work a flexible schedule including holidays and weekends.

Responsibilities

  • Engage with customers and deliver a brand-first experience across channels.
  • Educate customers on loyalty programs and promotions.
  • Drive sales with upselling and suggestive selling.
  • Support on the sales floor, fitting room, cash wrap, and back of house as needed.
  • Maintain a clean, organized work area and handle customer interactions professionally.

Skills

Customer service
Communication
Retail knowledge
Flexibility
Teamwork
Tech literacy
Stockroom/visual

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional, omni-channel shopping experience. You will educate customers, assist with product choices, and support sales goals across the store.

You’ll work with a team to maintain a welcoming environment, promote loyalty programs, and ensure a clean, organized space while assisting customers on the floor, fitting room, and at the cash wrap.

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