Brand Associate - Fashion Retail & Customer Experience

Gap Inc.; Myrtle Beach (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with match

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional, omni-channel shopping experience. You will educate customers, assist with product choices, and support sales goals across the store.

You’ll work with a team to maintain a welcoming environment, promote loyalty programs, and ensure a clean, organized space while assisting customers on the floor, fitting room, and at the cash wrap.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about products and loyalty programs.
• Able to thrive in a fast-paced retail environment.
• Willingness to work a flexible schedule including holidays and weekends.

Responsibilities

• Engage with customers and deliver a brand-first experience across channels.
• Educate customers on loyalty programs and promotions.
• Drive sales with upselling and suggestive selling.
• Support on the sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain a clean, organized work area and handle customer interactions professionally.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Teamwork

Tech literacy

Stockroom/visual

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional, omni-channel shopping experience. You will educate customers, assist with product choices, and support sales goals across the store.

You’ll work with a team to maintain a welcoming environment, promote loyalty programs, and ensure a clean, organized space while assisting customers on the floor, fitting room, and at the cash wrap.