Brand Associate — Fashion & Customer Experience

Banana Republic; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Job summary

Banana Republic is looking for a Brand Associate to embody our brand and deliver exceptional customer experiences. You will educate customers about products, loyalty programs, and omnichannel services while driving sales and ensuring a welcoming store atmosphere.

As part of the store team, you will support sales floor operations, assist with fittings, and maintain an organized work environment, contributing to overall store success and customer satisfaction.

Qualifications

• Retail customer service experience preferred.
• Ability to learn product knowledge and educate customers.
• Willing to work a flexible schedule including evenings, weekends, and holidays.
• Comfort with using technology tools and registers in daily operations.

Responsibilities

• Engage customers and provide excellent service to build brand loyalty.
• Educate customers about loyalty programs and product offerings.
• Drive sales through suggestive selling andOmni-channel support.
• Maintain a neat, clean, and organized work area.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations.

Skills

Customer service

Sales driven

Communication

Flexibility

Technology literacy

Education

High school diploma or equivalent

Tools

POS systems

Mobile devices

Job description

Banana Republic is looking for a Brand Associate to embody our brand and deliver exceptional customer experiences. You will educate customers about products, loyalty programs, and omnichannel services while driving sales and ensuring a welcoming store atmosphere.

As part of the store team, you will support sales floor operations, assist with fittings, and maintain an organized work environment, contributing to overall store success and customer satisfaction.