Brand & Customer Experience Associate

Old Navy

Town of Waterloo (NY)

In loco

USD 22.000 - 23.000

Part-time

14 giorni+

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Vantaggi offerti da questo lavoro

Merchandise discount
Paid Time Off
401(k) plan
Employee stock purchase plan
Medical insurance

Descrizione del lavoro

Old Navy seeks a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate shoppers, build loyalty, and collaborate with leadership to deliver a best-in-class experience using an omnichannel approach.

In this role you’ll support sales floor operations, assist with fitting rooms and cash wrap, and contribute to achieving store goals. Flexibility for varied shifts and a fast-paced environment is expected.

Competenze

  • Excellent customer service and interpersonal skills.
  • Ability to educate customers about products and promotions.
  • Comfort with using retail technology and POS systems.

Mansioni

  • Provide outstanding customer service and create a welcoming shopping experience.
  • Educate customers about loyalty programs and promotions to drive engagement.
  • Engage with customers to drive sales through suggestive selling.
  • Utilize omnichannel features to enhance the customer journey across channels.
  • Support daily store operations including cash wrap and stockroom tasks.
  • Maintain a clean and organized work area and assist as needed.

Conoscenze

Customer service
Communication
Retail knowledge
Sales skills

Descrizione del lavoro

Old Navy seeks a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate shoppers, build loyalty, and collaborate with leadership to deliver a best-in-class experience using an omnichannel approach.

In this role you’ll support sales floor operations, assist with fitting rooms and cash wrap, and contribute to achieving store goals. Flexibility for varied shifts and a fast-paced environment is expected.

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