Brand Concierge & Retail Sales Pro

Macy's; Lithonia (GA); On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor knowledge. You will develop a repeat clientele and act as the expert for designated brands in-store.

Full-time role requiring flexibility across days, evenings, weekends, and holidays. You will work with personal stylists and leadership to meet sales and client goals while delivering an exceptional customer experience.

Qualifications

• 1+ year selling or retail experience.
• Excellent verbal and written communication.
• Able to work days, evenings, weekends and holidays.

Responsibilities

• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists and store leadership.
• Keep the sales floor neat, signed, and ready for sales and markdowns.
• Drive sales, turn, and gross margin above company average.

Skills

Customer relationships

Positive attitude

Time management

Communication skills

Team collaboration

Tech fluency

Flexible schedule

Retail experience

Education

High school diploma

Tools

POS systems

RF equipment

Mobile devices

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor knowledge. You will develop a repeat clientele and act as the expert for designated brands in-store.

Full-time role requiring flexibility across days, evenings, weekends, and holidays. You will work with personal stylists and leadership to meet sales and client goals while delivering an exceptional customer experience.