Brand Associate: Fashion, Service & Omnichannel

Old Navy; Bellingham (WA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

Volunteer hours (on the clock)

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life in-store and deliver a best-in-class customer experience. You will educate customers about products, participate in omni-channel initiatives, and collaborate with leadership to meet store goals.

Join a fast-paced team focused on delivering friendly service, loyalty education, and sales excellence while maintaining store standards and operating procedures.

Qualifications

• Customer-focused service mindset and ability to engage with customers.
• Effective communication with customers and team members to meet goals.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel tools to enhance the shopping experience.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations as needed.
• Maintain a neat and organized work area.
• Handle customer interactions and returns courteously and professionally.
• Execute store processes efficiently and accurately.

Skills

Customer service

Communication

Retail experience

Team collaboration

Job description

Old Navy is seeking a Brand Associate to bring our brand to life in-store and deliver a best-in-class customer experience. You will educate customers about products, participate in omni-channel initiatives, and collaborate with leadership to meet store goals.

Join a fast-paced team focused on delivering friendly service, loyalty education, and sales excellence while maintaining store standards and operating procedures.