Brand Associate: Fashion, Service & Omni-Channel Impact

Old Navy; Santa Rosa (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience through expert product knowledge and omni-channel engagement. You will educate customers, support loyalty programs, and collaborate with leadership to drive store results.

The role emphasizes customer-focused service, teamwork, and a positive, fast-paced retail environment with opportunities to learn and grow within the brand.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers.

Responsibilities

• Engage with customers to deliver excellent service and build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Assist customers with omni-channel shopping experiences across in-store and digital touchpoints.
• Support store operations and maintain a clean, organized sales floor and fitting rooms.

Skills

Customer service

Sales

Communication

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience through expert product knowledge and omni-channel engagement. You will educate customers, support loyalty programs, and collaborate with leadership to drive store results.

The role emphasizes customer-focused service, teamwork, and a positive, fast-paced retail environment with opportunities to learn and grow within the brand.