Brand Associate — Fashion Retail & Omnichannel Experience

Old Navy; Fremont (CA); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Paid Time Off

401(k) matching

Employee stock purchase plan

Medical, dental, vision

Descripción de la vacante

Old Navy in Fremont, CA is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate, inform, and wardrobe customers while delivering a best-in-class experience across in-store and online channels.

Work with leadership to meet store goals, promote loyalty programs, and assist across sales floor, fitting room, and cash wrap. The role requires flexibility, strong communication, and the ability to lift up to 30 lbs in a

Formación

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

Responsabilidades

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteurn and professionally.
• Execute operational processes effectively and efficiently.

Conocimientos

Customer service

Communication

Retail knowledge

Problem solving

Adaptability

Teamwork

Flexibility in schedule

Lift up to 30 lbs

Descripción del empleo

Old Navy in Fremont, CA is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate, inform, and wardrobe customers while delivering a best-in-class experience across in-store and online channels.

Work with leadership to meet store goals, promote loyalty programs, and assist across sales floor, fitting room, and cash wrap. The role requires flexibility, strong communication, and the ability to lift up to 30 lbs in a