Brand Associate: Fashion Retail & Customer Experience

Old Navy; Fresno (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

Job summary

Old Navy in Fresno, CA is hiring a Brand Associate to bring the brand to life for customers with friendly service and product knowledge. You’ll engage shoppers, educate them on loyalty programs, and support omnichannel experiences.

You’ll work in a fast-paced retail environment, assist on the sales floor and fitting room, and maintain a tidy store while meeting personal and store goals. Flexible scheduling including holidays and weekends is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about loyalty programs and products.
• Comfort with using retail technology and omnichannel tools.
• Strong problem-solving and willingness to learn and adapt.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Engage customers to drive sales using suggestive selling.
• Support store operations including sales floor, fitting room, and cash wrap.
• Maintain a neat, clean, and organized work area.
• Assist with omnichannel shopping experiences and returns.
• Protect a respectful, positive work environment for customers and teammates.

Skills

Customer service

Communication

Retail technology

Team collaboration

Tools

POS system

Job description

Old Navy in Fresno, CA is hiring a Brand Associate to bring the brand to life for customers with friendly service and product knowledge. You’ll engage shoppers, educate them on loyalty programs, and support omnichannel experiences.

You’ll work in a fast-paced retail environment, assist on the sales floor and fitting room, and maintain a tidy store while meeting personal and store goals. Flexible scheduling including holidays and weekends is required.