Brand Associate - Fashion & Customer Experience (FT)

Old Navy; Denton (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Insurance (medical/dental/vision/life)

Job summary

Old Navy Brand Associate is a full-time role focused on bringing our brand to life for customers through exceptional service. You’ll educate customers on products, engage with shoppers to drive sales, and collaborate with leadership to deliver a best-in-class experience using our omnichannel tools.

We’re looking for people who thrive in a fast-paced retail environment, are team players, and can adapt to a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• Problem solver with a focus on continuous improvement, open to feedback and action.
• Able to work a flexible schedule including holidays, evenings, overnights and weekends.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy Brand Associate is a full-time role focused on bringing our brand to life for customers through exceptional service. You’ll educate customers on products, engage with shoppers to drive sales, and collaborate with leadership to deliver a best-in-class experience using our omnichannel tools.

We’re looking for people who thrive in a fast-paced retail environment, are team players, and can adapt to a flexible schedule including evenings, weekends, and holidays.