Brand Associate: Fashion Retail & Customer Experience

Old Navy

Greenville (SC)

On-site

USD 19,000 - 25,000

Part time

2 days ago
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Benefits offered by this job

Merchandise discount
Competitive PTO
Volunteer hours
401(k) employer match
Employee stock purchase plan
Medical, dental, vision, life
See more benefits

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and knowledge about products. You will work across the floor and via omni-channel channels to educate, inspire, and guide customers in wardrobe selections, while collaborating with leadership to achieve store goals.

The role emphasizes strong communication, a customer-first mindset, and the ability to adapt in a fast-paced retail environment.

Qualifications

  • Strong customer service orientation with ability to engage customers.
  • Clear communication with team and customers to meet goals.
  • Able to use retail technology and assist customers on the floor.

Responsibilities

  • Assist customers with inquiries and purchases.
  • Educate customers about loyalty programs and promotions.
  • Support sales floor, fitting rooms, and cash wrap as needed.
  • Maintain organized, clean work areas and operate omni-channel tools.

Skills

Customer service
Communication
Retail knowledge

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and knowledge about products. You will work across the floor and via omni-channel channels to educate, inspire, and guide customers in wardrobe selections, while collaborating with leadership to achieve store goals.

The role emphasizes strong communication, a customer-first mindset, and the ability to adapt in a fast-paced retail environment.

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