Brand Associate: Fashion Retail & Customer Experience

Old Navy; Moorestown Township (NJ); On-site; USD 48,712,000 - 50,145,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours on clock

401(k) plan

Employee stock purchase plan

Health insurance

Job summary

Old Navy is seeking a Brand Associate in a full-time capacity to bring the brand to life for customers. You will educate customers about products, contribute to a best-in-class shopping experience, and collaborate with leadership to meet brand goals across in-store and omni-channel channels.

You will engage customers, promote loyalty programs, and support daily operations on the sales floor while maintaining a welcoming environment.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service provider delivering an exceptional in-store experience.
• Passionate about retail and thriving in a fast-paced environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions courteously and professionally, including returns.
• Execute operational processes effectively and efficiently.

Skills

Excellent communication

Customer focus

Retail knowledge

Problem solving

Flexible schedule

Retail technology

Job description

Old Navy is seeking a Brand Associate in a full-time capacity to bring the brand to life for customers. You will educate customers about products, contribute to a best-in-class shopping experience, and collaborate with leadership to meet brand goals across in-store and omni-channel channels.

You will engage customers, promote loyalty programs, and support daily operations on the sales floor while maintaining a welcoming environment.