Brand Associate — Fashion Retail & Customer Experience

Old Navy; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Health coverage

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for our customers. You’ll deliver a best-in-class customer experience through product knowledge and omni-channel service. Join a fast-paced team that values inclusivity, teamwork, and a positive store culture.

You’ll support sales floor, fitting room, and operations while helping customers and driving loyalty through outstanding service. We offer comprehensive benefits including a generous merchandise discount, paid time off,

Qualifications

• Strong customer service and communication skills.
• Retail environment familiarity and product knowledge.
• Ability to engage customers and drive sales with suggestive selling.

Responsibilities

• Consistently treat customers and employees with respect.
• Promote loyalty and educate customers about programs.
• Drive sales and service using omnichannel offerings.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Maintain neat, organized work center.
• Handle customer interactions professionally.

Skills

Customer service

Communication

Retail knowledge

Omni-channel service

Tools

Point-of-Sale systems

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for our customers. You’ll deliver a best-in-class customer experience through product knowledge and omni-channel service. Join a fast-paced team that values inclusivity, teamwork, and a positive store culture.

You’ll support sales floor, fitting room, and operations while helping customers and driving loyalty through outstanding service. We offer comprehensive benefits including a generous merchandise discount, paid time off,