Brand Associate: Fashion Retail & Customer Experience

Gap Inc.; Kansas City (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life 보험

Job summary

Old Navy in Kansas City is hiring a Brand Associate to bring the brand to life for customers, deliver exceptional service, and educate shoppers on products. You will work with leadership to create a best-in-class experience using an omni-channel approach.

You'll be a good communicator, passionate about retail, and able to adapt in a fast-paced environment. The role requires a flexible schedule, enthusiasm for helping customers, and the ability to lift up to 30 lbs as needed.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Willing to work a flexible schedule including holidays, evenings, weekends.

Responsibilities

• Consistently treat all customers and employees with respect.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail experience

Problem solving

Flexible schedule

Retail technology

Lift up to 30 lbs

Job description

Old Navy in Kansas City is hiring a Brand Associate to bring the brand to life for customers, deliver exceptional service, and educate shoppers on products. You will work with leadership to create a best-in-class experience using an omni-channel approach.

You'll be a good communicator, passionate about retail, and able to adapt in a fast-paced environment. The role requires a flexible schedule, enthusiasm for helping customers, and the ability to lift up to 30 lbs as needed.