Brand Associate - Fashion Retail & Customer Experience

Old Navy; Wichita (KS); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Old Navy in Wichita, KS is seeking a Brand Associate to bring our brand to life for customers through exceptional service and product knowledge. You’ll educate customers, engage with shoppers, and collaborate with the leadership team to deliver a best-in-class, omni-channel experience.

You will support sales floor operations, fitting rooms, and cash wrap while maintaining a clean, organized workplace and contributing to store results. Flexible scheduling and a passion for retail are essential.

Qualifications

• Deliver friendly, helpful service to every customer.
• Educate shoppers about products and loyalty programs.
• Collaborate with leadership to deliver an omni-channel shopping experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Lift 30 lbs

Tools

Retail technology

Job description

Old Navy in Wichita, KS is seeking a Brand Associate to bring our brand to life for customers through exceptional service and product knowledge. You’ll educate customers, engage with shoppers, and collaborate with the leadership team to deliver a best-in-class, omni-channel experience.

You will support sales floor operations, fitting rooms, and cash wrap while maintaining a clean, organized workplace and contributing to store results. Flexible scheduling and a passion for retail are essential.