Brand Associate: Fashion Expert & Customer Advocate

Old Navy; Marietta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k)

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy in Marietta, GA is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, assist with wardrobe selections, and collaborate with leadership to provide a best-in-class, omni-channel experience.

The role emphasizes strong customer service, product knowledge, and teamwork within a fast-paced retail environment.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• Not require visa sponsorship to work in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers) in day-to-day operations.
• Available to work a flexible schedule including evenings, weekends, and holidays, with or without accommodation.
• Able to perform essential functions including standing, walking, moving around store, and lifting up to 30 pounds, with or without accommodation.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals that contribute to store goals and results.
• Support sales floor, fitting rooms, cash wrap, back of house as required.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy in Marietta, GA is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, assist with wardrobe selections, and collaborate with leadership to provide a best-in-class, omni-channel experience.

The role emphasizes strong customer service, product knowledge, and teamwork within a fast-paced retail environment.