Brand Associate — Omnichannel Fashion Retail Pro

Gap Inc.; Buford (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Old Navy in Buford, GA seeks a full-time Brand Associate to bring the brand to life for customers. You will educate on products, engage shoppers, and build loyalty through excellent service across all channels.

You'll collaborate with leadership to deliver a best-in-class experience while supporting sales floor, fitting rooms, and cash wrap. Flexibility for schedule and physical tasks is required.

Qualifications

• Strong communication with customers and team to meet goals.
• Customer-focused service provider delivering exceptional in-store experiences.
• Passion for retail and ability to thrive in a fast-paced environment.
• Proactive problem solver open to feedback and continuous improvement.
• Willingness to work flexible schedules, including busy holidays and weekends.

Responsibilities

• Treat customers and teammates with respect to create a positive environment.
• Educate customers about loyalty programs and store benefits.
• Engage with customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the shopping experience.
• Support store operations on the sales floor, fitting rooms, cash wrap, and back-office.
• Maintain a clean and organized work area.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail technology

Able to lift up to 30 lbs

Tools

Retail technology

Job description

Old Navy in Buford, GA seeks a full-time Brand Associate to bring the brand to life for customers. You will educate on products, engage shoppers, and build loyalty through excellent service across all channels.

You'll collaborate with leadership to deliver a best-in-class experience while supporting sales floor, fitting rooms, and cash wrap. Flexibility for schedule and physical tasks is required.