Brand Associate - Elevate Customer Experience & Style

Old Navy; Conyers (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance (medical, dental, vision, &/

Job summary

Old Navy is seeking a Brand Associate in Conyers, GA to bring our brand to life for customers. You will deliver friendly, informed service, educate shoppers on products, and collaborate with leadership to create a best-in-class customer experience using an omni-channel approach.

You will be a strong communicator, enthusiastic about retail, and comfortable using mobile devices and registers. The role requires flexibility for evenings, weekends, and holidays, plus the ability to lift up to 30

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail interest

Problem solving

Tech literacy

Tools

POS systems

Job description

Old Navy is seeking a Brand Associate in Conyers, GA to bring our brand to life for customers. You will deliver friendly, informed service, educate shoppers on products, and collaborate with leadership to create a best-in-class customer experience using an omni-channel approach.

You will be a strong communicator, enthusiastic about retail, and comfortable using mobile devices and registers. The role requires flexibility for evenings, weekends, and holidays, plus the ability to lift up to 30