Brand Ambassador — In-Store Style & Guest Experience

Brobston Group; Woodstock (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ralph Lauren is seeking a Brand Ambassador to deliver a personalized, inspiring shopping experience while upholding the brand’s standards and supporting customers throughout their journey.

You will assist in fitting rooms, educate customers about products and programs, maintain store standards on the sales floor, and help with replenishment and opening/closing tasks, with flexible days and hours.

This role emphasizes teamwork and excellent communication in a fast-paced, high-volume environment.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment.
• Strong communication skills and ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as needed.
• Flexible availability for days, evenings, weekends, and occasional overnight shifts or travel.

Responsibilities

• Provide excellent customer service and personalized styling support, including assistance in fitting rooms.
• Meet or exceed individual sales and performance objectives and contribute to store sales plans.
• Educate customers about products, programs, and available offerings.
• Maintain sales-floor, fitting-room, visual, and back-of-house standards.
• Support store operations, including replenishment, floor sets, and opening and closing tasks.
• Participate in training and share product feedback and category opportunities with management.

Skills

Strong communication skills

Relationship building

Retail experience

Flexible availability

Job description

Ralph Lauren is seeking a Brand Ambassador to deliver a personalized, inspiring shopping experience while upholding the brand’s standards and supporting customers throughout their journey.

You will assist in fitting rooms, educate customers about products and programs, maintain store standards on the sales floor, and help with replenishment and opening/closing tasks, with flexible days and hours.

This role emphasizes teamwork and excellent communication in a fast-paced, high-volume environment.