Brand Ambassador: Elevate Customer Style & Experience

Ralph Lauren Corporation; Bluffton (SC); On-site; USD 26,000 - 42,000; Full time

Job summary

Ralph Lauren Corporation in Bluffton, SC is hiring Brand Ambassadors who deliver a personalized shopping experience and uphold the RL standards. You will be the entry point for future leadership, providing excellent customer service, nurturing relationships, and guiding customers through Polo Connect and product knowledge.

You will collaborate with teammates to meet sales goals, maintain shop floor presentation, participate in training, and support store operations from opening to closing.

Qualifications

• Excellent customer service skills.
• Ability to meet or exceed sales KPIs (SPH, data capture, etc.).
• Ability to collaborate with team to achieve monthly/quarterly/annual sales plans.
• Knowledge of fashion trends and styling.

Responsibilities

• Provides excellent customer service with a customer-first mindset.
• Understands sales objectives and strives to meet/exceed KPIs.
• Contributes to monthly, quarterly, and annual sales plans with the team.
• Connects customers through the Polo Connect program.
• Demonstrates passion and knowledge of fashion and styling.
• Educates customers on programs, initiatives, and offerings.
• Assists in fitting rooms with sizing and maintaining store standards.
• Maintains store standards and completes opening/closing duties.
• Supports floor sets, replenishment, and other store operations.
• Participates in company trainings and initiatives.
• Balance tasks while prioritizing the RL customer experience.

Skills

Customer service

Sales performance

Team player

Fashion knowledge

Communication

Visual standards

Job description

Ralph Lauren Corporation in Bluffton, SC is hiring Brand Ambassadors who deliver a personalized shopping experience and uphold the RL standards. You will be the entry point for future leadership, providing excellent customer service, nurturing relationships, and guiding customers through Polo Connect and product knowledge.

You will collaborate with teammates to meet sales goals, maintain shop floor presentation, participate in training, and support store operations from opening to closing.