Branch VP I: Growth & Member Experience Leader

VyStar Credit Union; Tallahassee (FL); Presencial; USD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Plan

Tuition reimbursement

Extensive training program

Competitive pay

Descripción de la vacante

VyStar Credit Union in Florida seeks a Branch Vice President to coach and lead branch staff, driving growth and exceptional service. The role creates and implements branch strategies, aligns with organizational goals, and develops tactical plans documented in the annual business plan.

The VP will participate in VyStar Leadership activities, build member and partner relationships, and support community leadership opportunities while ensuring compliance and operational excellence.

Formación

• 4+ years in a customer service, sales, community service, military service, or leadership role.
• 3+ years' experience in lead role within financial institution.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment and lead by example.

Responsabilidades

• Oversee day-to-day branch operations and deliver outstanding member service.
• Train and coach staff to uphold VyStar's standards and commitments.
• Develop staff for succession planning within the branch network.
• Collaborate with HR and training to ensure timely, quality programs.
• Establish performance objectives and branch scorecards; monitor results.
• Lead by example through community service and VyStar leadership participation.

Conocimientos

Leadership

Communication skills

Mentoring skills

Customer service orientation

Educación

High School Diploma/GED

Associate's/Bachelor's degree preferred

Descripción del empleo

VyStar Credit Union in Florida seeks a Branch Vice President to coach and lead branch staff, driving growth and exceptional service. The role creates and implements branch strategies, aligns with organizational goals, and develops tactical plans documented in the annual business plan.

The VP will participate in VyStar Leadership activities, build member and partner relationships, and support community leadership opportunities while ensuring compliance and operational excellence.