Branch Specialist: Teller & Member Services

vacu; Salem (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

VACU seeks a versatile Universal Branch Representative who combines teller duties with member service responsibilities. You will engage members, open accounts, and cross-sell VACU products while ensuring accurate transactions and daily cash handling.

In this role, you’ll balance cash, refer members for loan services, and uphold policy and security standards to deliver exceptional service.

Qualifications

• Excellent verbal and written communication
• Strong interpersonal and cross-selling skills
• Ability to handle multiple tasks and maintain professionalism

Responsibilities

• Provide teller services with accuracy and efficiency
• Open memberships and deposit accounts; maintain accounts
• Cross-sell VACU products/services and refer to MSR as needed
• Maintain cash drawer and balance daily; follow security procedures

Skills

Communication

Cross-selling

Problem solving

Interpersonal skills

Public relations

Judgement

Education

High school diploma or equivalent

Some college education or business courses preferred

Job description

VACU seeks a versatile Universal Branch Representative who combines teller duties with member service responsibilities. You will engage members, open accounts, and cross-sell VACU products while ensuring accurate transactions and daily cash handling.

In this role, you’ll balance cash, refer members for loan services, and uphold policy and security standards to deliver exceptional service.