Branch Teller: Elevate Customer Experience & Growth

PNC Financial Services Group, Inc.; Easton (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Teller to join our Retail Banking team in Easton, MD, reporting to the Marlboro Road Branch. You will deliver a positive customer experience, educate customers on digital tools, and identify opportunities to meet their financial needs.

The position emphasizes accuracy, compliance, and community-focused service in an in-office environment with competitive benefits and a schedule aligned to branch hours.

Qualifications

• Experience delivering a customer-centric experience in banking.
• Ability to identify opportunities and refer to branch staff.
• Comfort with guiding customers to digital tools and self-service options.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Engages customers in lobby activities and educates on digital transaction tools.
• Applies product knowledge to solve customer problems and ensures efficient operations.
• Adheres to policies and maintains accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller to join our Retail Banking team in Easton, MD, reporting to the Marlboro Road Branch. You will deliver a positive customer experience, educate customers on digital tools, and identify opportunities to meet their financial needs.

The position emphasizes accuracy, compliance, and community-focused service in an in-office environment with competitive benefits and a schedule aligned to branch hours.