Customer-First Teller: Elevate Banking Experience & Growth

PNC Financial Services Group, Inc.; Ocean Pines (MD); Vor Ort; USD 30.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision coverage

401(k) with match

Paid holidays & time off

Disability protection

Zusammenfassung

PNC Financial Services Group, Inc. is seeking a Teller to be based at the Ocean Pines Branch in Berlin, MD. You will deliver a unique customer experience, educate customers on digital options, and identify banking opportunities during interactions.

This in-office role emphasizes customer service, accuracy in daily operations, and adherence to policies. PNC will not provide sponsorship for employment visas.

Qualifikationen

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Prior experience is not required; in lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.
• No Degree is acceptable for this role.

Aufgaben

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on options for managing financial transactions.
• Identifies banking opportunities during customer interactions and makes appropriate referrals to branch staff.

Kenntnisse

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. is seeking a Teller to be based at the Ocean Pines Branch in Berlin, MD. You will deliver a unique customer experience, educate customers on digital options, and identify banking opportunities during interactions.

This in-office role emphasizes customer service, accuracy in daily operations, and adherence to policies. PNC will not provide sponsorship for employment visas.