In-Branch Teller: Elevate Customer Finance Experience

PNC Financial Services Group, Inc.; Sykesville (MD); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Eldersburg, MD, seeks a Teller to deliver a superior customer experience and educate customers on financial options. The role processes a variety of customer interactions while promoting digital tools and PNC products to meet needs.

Responsibilities include identifying opportunities during conversations, referring to branch staff, and ensuring accurate daily operations in a fast-paced branch environment.

Qualifications

• No university degree required; a complementary mix of education and experience may be considered.
• Strong focus on customer interaction and financial service knowledge.
• Ability to communicate effectively and build customer trust.

Responsibilities

• Delivers a unique customer experience and educates customers on options for their financial interactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Executes teller and branch operations with accuracy and efficiency.
• Engages customers in the lobby to connect them with PNC products and digital tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Eldersburg, MD, seeks a Teller to deliver a superior customer experience and educate customers on financial options. The role processes a variety of customer interactions while promoting digital tools and PNC products to meet needs.

Responsibilities include identifying opportunities during conversations, referring to branch staff, and ensuring accurate daily operations in a fast-paced branch environment.