Customer-Centric Teller: Elevate Financial Experience

PNC Financial Services Group, Inc.; Silver Spring, Northern (MD, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Silver Spring, MD is hiring a Full Time Teller based in the Silver Spring area. You will deliver a unique customer experience, help customers with transactions, and educate them on alternatives using technology tools.

The role emphasizes customer focus, risk awareness, and accurate branch operations in an in-office environment. Competitive salary with a broad benefits package is provided.

Qualifications

• No university degree required; candidates from diverse backgrounds considered.
• In lieu of a degree, a combination of education and experience may be considered.
• No required certifications or licenses.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on available alternatives for financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate to branch staff.
• Educates customers on managing transactions using technology, tools and resources and ensures accurate operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Technology Usage

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Silver Spring, MD is hiring a Full Time Teller based in the Silver Spring area. You will deliver a unique customer experience, help customers with transactions, and educate them on alternatives using technology tools.

The role emphasizes customer focus, risk awareness, and accurate branch operations in an in-office environment. Competitive salary with a broad benefits package is provided.