Branch Teller: Elevate Customer Banking Experience

PNC; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental coverage

Vision coverage

401(k) with match

Paid holidays & vacation

Job summary

PNC in St. Petersburg, FL is seeking a Teller to deliver a superior customer experience and support financial wellbeing. The role focuses on conversations with customers, uncovering banking opportunities, and presenting PNC products through day-to-day branch interactions.

Based in the Retail Branch in downtown St. Petersburg, this in-office position contributes to team goals and adheres to PNC policies while leveraging technology to assist customers with transactions and inquiries.

Qualifications

• No degree required; the role accepts diverse backgrounds.
• Customer service experience and willingness to learn.
• Ability to educate customers on banking options and leverages technology.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Attention to Detail

Problem Solving

Managing Priorities

Understanding Customer Needs

Education

No Degree

Job description

PNC in St. Petersburg, FL is seeking a Teller to deliver a superior customer experience and support financial wellbeing. The role focuses on conversations with customers, uncovering banking opportunities, and presenting PNC products through day-to-day branch interactions.

Based in the Retail Branch in downtown St. Petersburg, this in-office position contributes to team goals and adheres to PNC policies while leveraging technology to assist customers with transactions and inquiries.