Bank Teller: Elevate Customer Experience & Referrals

PNC; St. Clairsville (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is seeking a Teller for its St. Clairsville, OH branch to provide an in-branch customer experience that improves financial wellbeing and loyalty.

You will handle a variety of customer interactions, educate on digital options, and identify opportunities for branch staff referrals. Responsibilities include delivering effective service, processing transactions, and maintaining branch operations while adhering to policies and customer needs.

Qualifications

• Demonstrates accountability in daily banking tasks and customer interactions.
• Strong focus on customer service and financial wellbeing.
• Ability to identify opportunities and refer to appropriate branch staff.
• Comfort with using technology to educate customers and complete transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies opportunities through meaningful conversations with customers and referrals.
• Performs lobby engagement to position PNC products and educate on digital options.
• Applies product knowledge to solve customer problems and ensures efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller for its St. Clairsville, OH branch to provide an in-branch customer experience that improves financial wellbeing and loyalty.

You will handle a variety of customer interactions, educate on digital options, and identify opportunities for branch staff referrals. Responsibilities include delivering effective service, processing transactions, and maintaining branch operations while adhering to policies and customer needs.