Customer-First Teller: Elevate Banking Experience

PNC; Baltimore (MD); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Healthcare & vision

401(k) with match

Parental leave

Paid holidays

Education assistance

Stock purchase plans

Job summary

PNC in Baltimore, MD is seeking a Teller to deliver a distinctive customer experience, educate customers on digital tools, and identify banking opportunities during every interaction. This in-office position at Charles Village Branch emphasizes customer service, accuracy, and adherence to branch policies.

The role offers comprehensive benefits, flexible eligibility for part-time options where available, and a competitive base salary with incentive potential based on performance.

Qualifications

• No university degree required; formal education may be substituted by certifications or military service.
• Prior banking knowledge is not required to start the role.

Responsibilities

• Delivers a customer experience to improve financial wellbeing and loyalty while increasing share of wallet.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement to connect customers with PNC products and educate on digital tools.
• Applies product knowledge to solve customer problems and ensures efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC in Baltimore, MD is seeking a Teller to deliver a distinctive customer experience, educate customers on digital tools, and identify banking opportunities during every interaction. This in-office position at Charles Village Branch emphasizes customer service, accuracy, and adherence to branch policies.

The role offers comprehensive benefits, flexible eligibility for part-time options where available, and a competitive base salary with incentive potential based on performance.