Customer-Focused Teller: Impactful Banking Experience

PNC; Norfolk (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

Paid time off

Job summary

PNC in Norfolk, VA is seeking a Full Time Teller in our Retail Branch. Based in Norfolk, you will deliver a trusted customer experience, process a variety of transactions, educate customers on options and refer opportunities to branch staff.

You will work in an in-office environment, with a focus on financial wellbeing, leveraging technology to help customers manage transactions, and adhering to policies while maintaining accuracy and efficiency.

Qualifications

• No degree required; relevant experience considered.
• Strong customer service and communication skills.
• Ability to identify banking opportunities during customer interactions.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and referrals.
• Performs lobby engagement to position PNC products and educate on digital tools.
• Applies product knowledge to solve customer problems.
• Adheres to policies and ensures efficient branch operations.

Skills

Customer Service

Banking

Identifying Opportunities

Proactive Sales

Digital Awareness

Education

No Degree

Job description

PNC in Norfolk, VA is seeking a Full Time Teller in our Retail Branch. Based in Norfolk, you will deliver a trusted customer experience, process a variety of transactions, educate customers on options and refer opportunities to branch staff.

You will work in an in-office environment, with a focus on financial wellbeing, leveraging technology to help customers manage transactions, and adhering to policies while maintaining accuracy and efficiency.