Branch Supervisor: Elevate Member Experience & Ops

Hvcu; Town of Hyde Park (NY); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Base & Variable Pay Structures

Paid Personal, Holiday & VolunteerTime

Professional Development & Training

Student Loan Repayment & Tuition Reim-

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elect

Life, Short-term & Long-term Disabi/

Discounted Loan Rates & Fees

Zusammenfassung

Hudson Valley Credit Union seeks a Branch Supervisor in Hyde Park, NY to lead staff, ensure exceptional member service, and maintain branch operations with a focus on compliance and risk management. The role emphasizes coaching, development, and adherence to credit union policies.

Candidates should have prior teller or cash-handling experience and at least one year of supervisory experience, plus NY Notary Public and NMLS registration. Join a team committed to member value and growth.

Qualifikationen

• High School Diploma or GED required
• Notary Public license in NY required after 6 months on the job
• Registration with NMLS required
• Minimum 2 years teller or cash handling experience
• Minimum 1 year supervisory or leadership experience preferred

Aufgaben

• Interview, hire and develop employees; foster engagement and coaching.
• Supervise day-to-day branch operations and ensure member service.
• Maintain operational integrity and compliance, audits and security.
• Guide staff on digital delivery systems (Online Banking, Bill Pay, Contact Center).
• Adhere to policies and training including BSA.
• Budget input and revenue enhancement opportunities.
• Promote products and services to support branch profitability.
• Attend regular and predictable attendance.

Kenntnisse

Leadership & coaching

Customer service

Coaching and development

Communication

Team management

Ausbildung

High School Diploma or GED

NYS Notary Public license

NMLS Registration

Jobbeschreibung

Hudson Valley Credit Union seeks a Branch Supervisor in Hyde Park, NY to lead staff, ensure exceptional member service, and maintain branch operations with a focus on compliance and risk management. The role emphasizes coaching, development, and adherence to credit union policies.

Candidates should have prior teller or cash-handling experience and at least one year of supervisory experience, plus NY Notary Public and NMLS registration. Join a team committed to member value and growth.