Branch Supervisor & Customer Advisory Leader

Lowell Five Bank; Haverhill (MA); On-site; USD 36,000 - 39,000; Full time

Job summary

Lowell Five Bank is seeking a full-time on-site Teller/Branch Supervisor to lead daily teller activities, manage cash operations, and assist customers with accounts and loans. You will support branch leadership, ensure accuracy in cash handling, and help drive customer satisfaction with digital onboarding and advisory services.

The role requires strong communication, supervisory capabilities, and familiarity with CRM and core banking systems. A flexible schedule and notary duties may apply.

Qualifications

• High school diploma or equivalent preferred.
• Strong cash handling and customer service experience in Retail.
• Knowledge of bank products, policies and procedures.
• Excellent verbal communication and relationship-building skills.
• Ability to work independently, multi-task, and adapt to changing environment.
• Proficient with CRM, core banking system and digital banking solutions.

Responsibilities

• Supervises and schedules daily activities of tellers and UB staff.
• Handles branch cash operations, vault management and cash balancing.
• Opens new accounts and advises on consumer loan products.
• Provides digital technical support and customer onboarding.
• Balances ATM and conducts periodic branch compliance audits.
• Acts as Notary Public and provides excellent customer service.

Skills

Cash handling

Customer service

Supervisory skills

Tools

CRM

Microsoft Office

Job description

Lowell Five Bank is seeking a full-time on-site Teller/Branch Supervisor to lead daily teller activities, manage cash operations, and assist customers with accounts and loans. You will support branch leadership, ensure accuracy in cash handling, and help drive customer satisfaction with digital onboarding and advisory services.

The role requires strong communication, supervisory capabilities, and familiarity with CRM and core banking systems. A flexible schedule and notary duties may apply.