Branch Specialist: Concierge Banker & Teller

Consumers Credit Union, Illinois; Volo (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual bonus opportunity

Job summary

Consumers Credit Union in Illinois seeks a Branch Specialist to combine concierge, teller, and personal banker duties in a full-time role at the Volo branch. You will greet members, process transactions, and help open accounts while guiding customers to suitable financial products and services.

This is an excellent entry-to-mid career opportunity in banking with growth potential. The role offers a 40-hour work week, with a schedule including weekdays and Saturdays, and a salary between $16.67

Qualifications

• High School diploma or equivalent.
• At least 1 year of experience in retail, customer service, sales, or cash handling. Banking, Teller, or Personal Banker experience is a plus!
• Comfortable promoting products and services and engaging in consultative, sales-oriented conversations.
• Strong comfort level with technology, including data systems, Microsoft Office, and web-based tools.
• Excellent communication skills and a natural ability to build relationships.
• Ability to multitask, stay organized, and thrive in a fast-paced environment.
• Positive, team-oriented mindset with a high level of integrity and commitment to inclusion & diversity.

Responsibilities

• Welcome members in the branch creating a positive first impression.
• Assist and educate members on self-service options, including Interactive Teller Machines (ITMs).
• Process transactions accurately and resolve account and service needs.
• Open new consumer accounts efficiently and with attention to detail.
• Identify opportunities to connect members with loans, mortgages, and wealth management services.
• Recommend improvements that enhance the member experience and branch operations.
• Maintain compliance with all policies, procedures, audits, and balancing standards.

Skills

Retail experience

Customer service

Sales

Cash handling

Consultative selling

Education

High School diploma or equivalent

Tools

Microsoft Office

Data systems

Web-based tools

Job description

Consumers Credit Union in Illinois seeks a Branch Specialist to combine concierge, teller, and personal banker duties in a full-time role at the Volo branch. You will greet members, process transactions, and help open accounts while guiding customers to suitable financial products and services.

This is an excellent entry-to-mid career opportunity in banking with growth potential. The role offers a 40-hour work week, with a schedule including weekdays and Saturdays, and a salary between $16.67