Hybrid Branch Concierge & Personal Banker (Part-Time)

Consumers Credit Union, Illinois; Schaumburg (IL); Hybrid; USD 23,000 - 34,000; Part time

Benefits offered by this job

Medical plans

Dental and vision

401(k) with match

Pension after six months

Paid time off

Job summary

Consumers Credit Union in Schaumburg, IL is hiring for a part-time Branch Specialist (30 hrs/wk) at the Meacham branch. This role blends concierge, teller, and personal banker duties, delivering friendly, face-to-face member service and learning branch operations.

You will assist members with self-service options, process transactions, open new accounts, and identify opportunities for loans or wealth services.

Qualifications

• High School diploma or equivalent.
• 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling).
• Comfortable promoting products and services in consultative, sales-oriented conversations.
• Strong comfort with technology, data systems, Microsoft Office, and web-based tools.
• Excellent communication skills and the ability to build relationships.
• Multitask effectively, stay organized, and thrive in a fast-paced environment.
• Positive, team-oriented mindset with integrity and inclusion.

Responsibilities

• Welcome members in the branch creating a positive first impression.
• Assist and educate members on self-service options, including Interactive Teller Machines (ITMs).
• Process transactions accurately and resolve account and service needs.
• Open new consumer accounts efficiently and with attention to detail.
• Identify opportunities to connect members with loans, mortgages, and wealth management services.
• Recommend improvements that enhance the member experience and branch operations.
• Maintain compliance with all policies, procedures, audits, and balancing standards.

Skills

Customer service

Sales

Cash handling

Technology literacy

Communication skills

Education

High school diploma

Tools

Microsoft Office

Job description

Consumers Credit Union in Schaumburg, IL is hiring for a part-time Branch Specialist (30 hrs/wk) at the Meacham branch. This role blends concierge, teller, and personal banker duties, delivering friendly, face-to-face member service and learning branch operations.

You will assist members with self-service options, process transactions, open new accounts, and identify opportunities for loans or wealth services.