Branch Services Manager — On-Site Leadership and Growth

Mechanics Bank; United States; On-site; USD 72,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company contribution

Paid holidays and vacation

Job summary

Mechanics Bank is seeking a Branch Services Manager to lead an on-site retail branch. You will oversee daily operations, cash handling, and security, while driving customer retention and growth.

You will hire, train, and coach staff to deliver superior service and ensure compliance with policies and regulations. You will manage staffing, budgets, and performance, lead team huddles, and implement branch strategies to meet production and service goals.

Qualifications

• Must have strong leadership and coaching skills.
• Experience overseeing branch operations and teller activities.
• Knowledge of banking products and customer service standards.
• Familiarity with banking regulations and risk controls.
• Strong interpersonal and communication abilities.

Responsibilities

• Lead daily branch operations and staff meetings.
• Oversee cash handling, security, and policy compliance.
• Develop strategies to retain customers and grow deposits.
• Hire, train, and coach branch staff for high performance.
• Manage budgeting, staffing, and performance reviews.

Skills

Leadership

People management

Customer service

Operations management

Budgeting

Regulatory compliance

Education

High School Diploma or GED

Job description

Mechanics Bank is seeking a Branch Services Manager to lead an on-site retail branch. You will oversee daily operations, cash handling, and security, while driving customer retention and growth.

You will hire, train, and coach staff to deliver superior service and ensure compliance with policies and regulations. You will manage staffing, budgets, and performance, lead team huddles, and implement branch strategies to meet production and service goals.