Branch Security Operations Manager

Walden Security; Dallas (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

Walden Security seeks an Operations Manager to oversee branch operations and develop branch services for assigned accounts. You will supervise teams, ensure staffing, training, and adherence to contracts, while coordinating with clients and suppliers to optimize service and costs.

Responsibilities include maintaining post orders, managing equipment, and ensuring customer satisfaction. Travel up to 50% may be required; a Bachelor's degree with 3–5 years of management experience is preferred along

Qualifications

• Bachelor's degree and 3-5 years of management experience.
• Strong leadership, problem-solving, and client-service skills.
• Willingness to travel up to 50%.
• Ability to read, interpret and implement contracts and service level agreements.

Responsibilities

• Oversee branch operations and development of branch services.
• Ensure staffing, training, and compliance with policies.
• Monitor costs, quality, and delivery commitments.
• Coordinate with clients, HR, and suppliers to optimize service.
• Manage post orders, inventories, and equipment.
• Supervise 1-5 subordinates and up to 75 employees; respond to emergencies.

Skills

Project Management

Leadership

Strategic Planning

Security Operations

Education

Bachelor's degree with 3–5 years management experience

CPR/AED/First Aid Certification

Tools

MS Office

MS Project

Job description

Walden Security seeks an Operations Manager to oversee branch operations and develop branch services for assigned accounts. You will supervise teams, ensure staffing, training, and adherence to contracts, while coordinating with clients and suppliers to optimize service and costs.

Responsibilities include maintaining post orders, managing equipment, and ensuring customer satisfaction. Travel up to 50% may be required; a Bachelor's degree with 3–5 years of management experience is preferred along