Branch Security Training Lead

Walden Security; Charlotte (NC); On-site; USD 60,000 - 65,000; Full time

Job summary

Walden Security is seeking a Training Manager to design, coordinate, and deliver instructor-led programs for security personnel. You will manage licensing, track certifications, and ensure compliance across the branch, coordinating with HR and Operations as part of onboarding and continuous development.

The role requires travel up to 50% to provide required trainings, including ISOT and annual in-service sessions, with a focus on maintaining high training standards and regulatory compliance.

Qualifications

• Must have: Current NC PPSB armed/unarmed guard card.
• Current NC PPSB unarmed instructor certification.
• Armed NC PPSB instructor certification preferred.
• Armed/Unarmed SC SLED instructor certification preferred along with NC PPSB instructor certs.
• Minimum high school diploma or equivalent; some college or business courses desirable.
• Minimum 1–2 years of professional-level experience in security or related fields.
• Experience in security operations is a plus.
• Surrounding state certifications preferred.

Responsibilities

• Coordinates and conducts all instructor-led training for internal/external programs, including ISOT, re-training, annual In-Service, firearms, use of force, and orientation.
• Acts as SME for training certifications and provides updates to new/existing content and best practices.
• Communicates licensing/training requirements with HR/Operations; tracks expiration and schedules training.
• Schedules new-hire training around business needs and coordinates with all levels of the organization.
• Identifies and solves problems; drives continuous improvement in training processes.
• Facilitates training sessions, demonstrations, and workshops for internal/external customers as directed.
• Tests trainees to measure progress and evaluates training effectiveness.
• Mentors trainees and reports progress to HR Manager/VP/GM; maintains training/licensing records in LMS.
• Supports recruiting and onboarding; oversees uniform orders and related logistics.
• Maintains confidentiality of information and travels up to 50% as required.

Skills

Training coordination

Instructor-led training

Training certifications SME

Licensing & compliance

Travel coordination

Education

High school diploma or equivalent

Tools

Learning Management System

MS Office

Job description

Walden Security is seeking a Training Manager to design, coordinate, and deliver instructor-led programs for security personnel. You will manage licensing, track certifications, and ensure compliance across the branch, coordinating with HR and Operations as part of onboarding and continuous development.

The role requires travel up to 50% to provide required trainings, including ISOT and annual in-service sessions, with a focus on maintaining high training standards and regulatory compliance.