Branch Sales & Service Specialist

First Citizens; Conway (SC); On-site; USD 29,000 - 36,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Conway branch. You will handle customer transactions, answer questions, and proactively refer sales opportunities to the appropriate bank partner. This role emphasizes strong communication and excellent service delivery in a fast-paced branch setting.

The position focuses on helping customers understand bank capabilities, tools and resources while supporting branch sales efforts through teamwork and reliable operations.

Qualifications

• High School Diploma or GED required with customer service experience.
• Knowledge of retail banking products and services.
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer service by processing transactions and referrals.
• Identify and refer sales opportunities to bank partners.
• Maintain regulatory compliance and accurate transaction handling.
• Collaborate with team to optimize branch performance.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Conway branch. You will handle customer transactions, answer questions, and proactively refer sales opportunities to the appropriate bank partner. This role emphasizes strong communication and excellent service delivery in a fast-paced branch setting.

The position focuses on helping customers understand bank capabilities, tools and resources while supporting branch sales efforts through teamwork and reliable operations.