Branch Sales & Service Specialist

First Citizens Bank; Columbia (SC); On-site; USD 31,000 - 42,000; Full time

Job summary

First Citizens Bank in Columbia, SC is seeking a Sales and Service Representative to handle teller transactions and customer service at the branch, while educating customers about bank products and referring sales opportunities to partners.

The role emphasizes strong communication, adaptability, teamwork, and accuracy in processing daily operations, with training and compliance to bank policies, delivering friendly service and helping customers meet their financial goals.

Qualifications

• Duties include handling customer interactions and facilitating sales opportunities.
• Adhere to bank policies, risk controls, and regulatory requirements.
• Complete training and stay informed on product offerings.

Responsibilities

• Foster partnerships to deliver value for customers and colleagues; initiate conversations to uncover sales opportunities.
• Comply with regulations, policies, and procedures to manage risk in customer interactions and transactions.

Skills

Interpersonal skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Columbia, SC is seeking a Sales and Service Representative to handle teller transactions and customer service at the branch, while educating customers about bank products and referring sales opportunities to partners.

The role emphasizes strong communication, adaptability, teamwork, and accuracy in processing daily operations, with training and compliance to bank policies, delivering friendly service and helping customers meet their financial goals.