Branch Sales & Service Specialist

First Citizens; Greenville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

First Citizens in North Carolina is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will inform customers about bank capabilities and refer sales opportunities to the appropriate partner.

The ideal candidate will demonstrate communication, empathy, adaptability, teamwork, flexibility and agility to resolve issues quickly while maintaining compliance and high service standards.

Qualifications

• High School Diploma or GED; 6 months of customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to learn bank products and services.

Responsibilities

• Foster partnerships that deliver value for customers and referrals.
• Manage transactions and ensure accurate processing and compliance.

Skills

Communication Skills

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens in North Carolina is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will inform customers about bank capabilities and refer sales opportunities to the appropriate partner.

The ideal candidate will demonstrate communication, empathy, adaptability, teamwork, flexibility and agility to resolve issues quickly while maintaining compliance and high service standards.