Floating Teller: Sales & Service Specialist

First Citizens Bank; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Columbia, SC is seeking a friendly Sales and Service Representative to process transactions and assist customers with their banking needs. You will promote bank capabilities and educate clients about tools and resources while supporting the branch team's sales efforts.

The ideal candidate brings strong communication and customer service skills, adaptability, and a collaborative mindset to deliver exceptional service.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service experience.
• Must possess a valid driver's license and be willing to travel between offices.
• Knowledge of retail banking products and services.

Responsibilities

• Service customers by processing transactions and handling service requests.
• Identify and refer sales opportunities to bank partners.
• Foster partnerships to deliver value for customers and colleagues.
• Maintain compliance with bank policies and regulations.

Skills

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking knowledge

Education

High School Diploma or GED

Job description

First Citizens Bank in Columbia, SC is seeking a friendly Sales and Service Representative to process transactions and assist customers with their banking needs. You will promote bank capabilities and educate clients about tools and resources while supporting the branch team's sales efforts.

The ideal candidate brings strong communication and customer service skills, adaptability, and a collaborative mindset to deliver exceptional service.