Bank Sales & Service Pro — Build Customer Relationships

First Citizens; Irmo (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Irmo, SC is looking for a Sales and Service Representative to handle customer transactions and educate customers on banking capabilities and resources.

The role supports branch sales by identifying referral opportunities and working with partners to meet customer needs with professionalism and accuracy. A high school diploma or GED and 6 months of customer service experience are preferred.

Qualifications

• Strong communication and interpersonal skills to engage customers proactively.
• Professionalism and empathy in customer interactions.
• Ability to learn and adapt quickly to new information and technology.
• Experience in performing transactions and supporting branch operations.

Responsibilities

• Foster collaborative partnerships to deliver value for customers, prospects and colleagues.
• Uncover sales or referral opportunities through active listening and questions.
• Ensure compliance with regulations, policies, procedures and delegated authorities.
• Process deposits, withdrawals and other customer transactions accurately and efficiently.

Skills

Communication

Customer service

Adaptability

Teamwork

Detail oriented

Transaction processing

Retail banking products

Education

High School Diploma or GED

Tools

Banking software

Job description

First Citizens Bank in Irmo, SC is looking for a Sales and Service Representative to handle customer transactions and educate customers on banking capabilities and resources.

The role supports branch sales by identifying referral opportunities and working with partners to meet customer needs with professionalism and accuracy. A high school diploma or GED and 6 months of customer service experience are preferred.