Branch Sales & Service Leader - Community Banking

First Citizens; Comer (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank in Comer, GA is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will expand banking relationships through proactive outreach and customer service requests, handling deposits, payments, and digital access products.

The role emphasizes relationship building, effective communication, and adaptability in a fast-paced environment, with opportunities to grow within a community-focused bank.

Qualifications

• High School Diploma or GED and 1 year experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Responsibilities

• Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned.
• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.

Skills

Sales process

Financial literacy

Retail banking

Communication

Transaction processing

Branch operations

Relationship building

Customer service

Sales outreach

Education

Bachelor's Degree

Job description

First Citizens Bank in Comer, GA is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will expand banking relationships through proactive outreach and customer service requests, handling deposits, payments, and digital access products.

The role emphasizes relationship building, effective communication, and adaptability in a fast-paced environment, with opportunities to grow within a community-focused bank.