Branch Sales Leader (Assistant Manager)

First National Bank; Harrisburg (Dauphin County); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

First National Bank in Thompsontown, PA is seeking an Assistant Branch Manager to lead a sales-focused team within our Retail unit. You will develop referral networks, drive branch leads, and ensure accurate processing of customer transactions while delivering outstanding service.

Responsibilities include coaching staff, coordinating daily sales activities, managing branch operations, and integrating digital banking products into customer interactions.

Qualifikationen

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.

Aufgaben

• Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs traditional teller transactions as needed.
• Performs other related duties and projects as assigned.
• All employees have risk management responsibilities as per the company program.
• Compliance with regulatory laws and company procedures is required.

Kenntnisse

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking knowledge

Time management

Ausbildung

High School or GED

Tools

MS Office

Jobbeschreibung

First National Bank in Thompsontown, PA is seeking an Assistant Branch Manager to lead a sales-focused team within our Retail unit. You will develop referral networks, drive branch leads, and ensure accurate processing of customer transactions while delivering outstanding service.

Responsibilities include coaching staff, coordinating daily sales activities, managing branch operations, and integrating digital banking products into customer interactions.