Branch Sales & Service Leader

First National Bank Of Pennsylvania; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

First National Bank Of Pennsylvania is hiring an Assistant Branch Manager in Cleveland. The role drives the sales process by leveraging referrals and leads, coaching staff, and managing daily branch operations. You will handle customer transactions and promote Bank products while upholding core values and procedures.

High school education and about 2 years of related experience are required. Strong communication, organizational, and banking knowledge are essential to succeed in this position

Qualifications

• High School diploma or GED is required.
• Minimum 2 years of related experience.
• Strong customer service and communication skills.
• Knowledge of banking products and services.

Responsibilities

• Promotes the sales process through referral management and outbound calls.
• Identify customer financial needs and cross-sell bank products.
• Input and maintain data quality for referrals and customers.
• Manage daily sales activity and coach branch staff.
• Coordinate operational duties and opening/closing routines.
• Perform traditional teller transactions as needed.

Skills

Excellent customer service

Excellent communication

Organizational skills

Interpersonal skills

Detail-oriented

MS Word (basic)

MS Excel (intermediate)

MS PowerPoint (basic)

Experience in related position

Banking policies knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is hiring an Assistant Branch Manager in Cleveland. The role drives the sales process by leveraging referrals and leads, coaching staff, and managing daily branch operations. You will handle customer transactions and promote Bank products while upholding core values and procedures.

High school education and about 2 years of related experience are required. Strong communication, organizational, and banking knowledge are essential to succeed in this position