Retail Branch Leader & Sales Coach

FNB Corporation; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

F.N.B. Corporation is seeking an Assistant Branch Manager in Cleveland, OH to lead the retail branch team, handle daily sales activity, and build a referral network.

The role emphasizes delivering excellent customer service, coaching staff, and leveraging bank products to meet client needs. Responsibilities include managing operations, safeguarding assets, and ensuring compliance with policies while driving performance through effective leadership.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Detail-oriented with banking policies awareness.
• Experience with banking products and consumer services.

Responsibilities

• Promote sales through referrals and branch leads.
• Coach staff on prescribed sales activities and outcomes.
• Input referrals and customer data in branch systems.
• Handle teller transactions as needed and support operations.
• Ensure compliance with policies and risk controls.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

Education

High School or GED

Job description

F.N.B. Corporation is seeking an Assistant Branch Manager in Cleveland, OH to lead the retail branch team, handle daily sales activity, and build a referral network.

The role emphasizes delivering excellent customer service, coaching staff, and leveraging bank products to meet client needs. Responsibilities include managing operations, safeguarding assets, and ensuring compliance with policies while driving performance through effective leadership.