Retail Branch Sales & Service Lead

First National Bank Of Pennsylvania; Tuscaloosa (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

F.N.B. Corporation in Cleveland, OH is seeking an Assistant Branch Manager to support daily branch operations and lead the sales team in delivering exceptional customer service. You will develop referral networks, execute branch leads, and coach staff to meet sales goals while ensuring adherence to policies and risk controls.

Evening and weekend shifts may be required occasionally. This role requires strong communication, organizational, and computer skills, with knowledge of banking products

Qualifications

• High School or GED required; 2+ years of related branch or banking experience.
• Excellent customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented with proficiency in PC software and banking systems.

Responsibilities

• Promotes the sales process through referrals and leads and cross-sells bank products.
• Coach branch staff and monitor sales results; lead pre-shift huddles.
• Manage daily branch operations: scheduling, opening/closing, vault, and supplies.
• Perform teller transactions as needed and ensure accuracy of records.
• Uphold company policies and risk-management practices.

Skills

Customer service

Communication

Organization

Detail-oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking policies

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Cleveland, OH is seeking an Assistant Branch Manager to support daily branch operations and lead the sales team in delivering exceptional customer service. You will develop referral networks, execute branch leads, and coach staff to meet sales goals while ensuring adherence to policies and risk controls.

Evening and weekend shifts may be required occasionally. This role requires strong communication, organizational, and computer skills, with knowledge of banking products